大胆的咨询：诱惑、风险与职业局限性 FEARLESS CONSULTING - TEMPTATIONS, RISKS AND LIMITS OF THE PROFESSION txt umd azw3 下载 fb2 pdf 在线 免费

The history of consulting dates back to the original ‘intervention’ of the serpent in the Garden of Eden, and today's consultants have just as dubious a reputation. They are tempted by flattery and over-assessment of their abilities, and run the risks of uncertainty, responsibility without authority and loss of control. In order to steer a middle course, they must understand their own intention as consultants. Fearless Consulting clearly demonstrates that, in spite of the many risks and temptations, consultants can approach their profession and clients fearlessly, and offers a range of philosophical inspirations for readers as well as specific intervention models and practical methodologies.

Foreword

Preface

Prologue: Characteristics of Consulting

1 Characteristics of the Entry

2 The Entry and Fearless Speech

Communicating advice

Four forms of argumentation

Forms of argumentation for consultants

The fearless consultant

Fearless speech under pressure

Conclusion

3 Characteristics of Joint Problem Formulation

4 Problem Formulation and Irony

Ambiguous communication

What is irony?

Two divine examples of irony

The ironic consultant

Irony as an instrument for change

Irony and the concept of fate

Conclusion

5 Characteristics of Intervening

6 Intervening and Power

Intervening means stepping in

The focus of interventions

The art of intervening

The powerless consultant

Conclusion

7 Characteristics of Consolidating

8 Consolidating and responsibility

The responsibility of the consultant

Why does anything come about?

Authority and responsibility

The non-responsible consultant

Conclusion

9 Characteristics of Departure and letting go

10 letting go and Tragic Consulting

The consultant as committed outsider

The chorus in Greek tragedy

The tragic consultant

What pleasure does a tragedy give?

Conclusion

Epilogue: Twenty Minutes in the life of a Consultant

The invitation

Observations prior to the conversation

The conversation as it took place

The conversation as it did not take place

Observations following the conversation

The follow-up conversation

Appendix A

Appendix B

References

Index

Erik de Haan works is the director of Ashridge ’s Centre for Coaching and a senior organisation development consultant for Ashridge Consulting near London. Before joining Ashridge Consulting in 2002, he studied Theoretical Physics in Amsterdam,gained his

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书籍介绍

The history of consulting dates back to the original 'intervention' of the serpent in the Garden of Eden, and today's consultants have just as dubious a reputation. They are tempted by flattery and over-assessment of their abilities, and run the risks of uncertainty, responsibility without authority and loss of control. In order to steer a middle course, they must understand their own intention as consultants. Fearless Consulting clearly demonstrates that, in spite of the many risks and temptations, consultants can approach their profession and clients fearlessly, and offers a range of philosophical inspirations for readers as well as specific intervention models and practical methodologies.