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In Dear Valued Customer, You Are a Loser, you will find these and over one hundred other hilarious and bizarre tales of technology gone awry. This unique collection combines author Rick Broadhead's technological expertise with his interest in unexplainable and unbelievable stories, such as these, to bring us some of the strangest and most memorable technological oddities of all time. In addition to technological bloopers and mishaps, the book includes classic hoaxes and other notable stories that have earned a special place in history. The result is this exhausrive, fascinating, and hysterical compilation of technologically enabled blunders that is sure to keep you uproariously enthralled. ...

Acknowledgments

Intrdouticon

APAT 1 E-MAIL CACS AND CAFFES

Best On-Line Revenge for Poor Customer Service

Biggest Mass Manipulation of E-Mail in History

Biggest E-Mial Screwup in the Workplace

Most Embarrassing Private E-Mail

Fastest-Spreading Fake Coupon

Biggest E-Mail Gaffe during a Bankruptcy Case

Most Career Move in an E-Mail Message

Wost Effective Junk E-Mial Filter

Funniest E-Mial Hoax between Two Friends

Most Humorous Blumder in an On-Line Direct Mail Campaign

Biggest Public Relations Frenzy Caused by a Customer E-Mail

PART 2 BANKING BLUNDERS AND FINANCIAL FLUBS

Largest Computer Error in U.S. Banking History

Biggest Acciedntal Cashier's Check

Biggest Successful Withdrawal after a Bank Error

Biggest Accidenatl Overdraft Notice

Most Amusing University Tuition Glitch

Strangest Explanation for a Check Error

Biggest Billing Mishap by a Major Hotel Chian

Biggest Accidental Tip in a Restaurant

Biggest Goof on a Water Bill

Best Excuse for Spendings Somenone Else's Money

Biggest Training Glunder at a Brokerage House

Biggest Accidenatal Stock Trade Involving the FTSE 100 Index

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PATR 3 BUSINESS BLOOPERS,HIGH·THCH HOAXES,AND MEDICAL MIRACLES

PART 4 TELECOM SNAFUS

PATR 5 MEDIA MISTAKES AND MISHAPS

PART 6 GOVERNMENT GLITCHES,GOOFS,AND GAGS

PART 7 MISCELLANEOUS MARVELS,FANTASTIC FEATS,AND OTHER ODDITIEL

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书籍介绍

In addition to being one of the country's leading technology experts (he's co-authored more than 30 books), Rick Broadhead has had a life-long predilection for stories of the strange-but-true genre. In Dear Valued Customer: You are a Loser, he combines his two abiding passions to present an exhaustive, fascinating, and hysterical collection of technologically enabled blunders, bloopers, and mishaps. Heard the story about the bank in Chicago whose computer made overnight multi-millionaires out of hundreds of its account holders? How about the man in California who was informed that he owed 39 trillion dollars in overdue library fines? Or the woman in New York state who claimed she was seeing the names of dead people on her caller-ID box? The Most "F" words in a Disney movie, The Most Embarrassing Open Mike Gaffe by a Politician, The Strangest Discovery by an Airport Metal Detector (a woman discovered she had a surgical retractor in her stomach) . . . these and morethan one hundred other bizarre stories will keep readers uproariously enthralled.